Receptionist- Seasonal Nov-Jan

The Receptionist is responsible for the following:

• Helps, guidance and direction to visitors, residents, and staff.

• Give dialing instructions when necessary.

• Records all long-distance calls.

• Make every effort to see that all calls reach the proper party.

• Page's appropriate part when necessary.

• Takes messages for those she/he is unable to reach.

• Reports all malfunctioning switchboard equipment promptly to telephone repair and supervisor and keeps records of “whom” and “when” it was reported and when problem cleared.

• Responds to emergency calls following established protocols.

• Assists in maintenance and care of department equipment and supplies.

• Learns and follows assigned safety, security and fire procedures.

• Reports any accidents and dangerous situations immediately.

• Maintains confidentiality of organizational and resident information.

• Performs other related duties assigned.

• Maintains required records and statistics as directed.

• Notifies mail room clerk of deliveries to be made within the home.

• Distributes daily papers to residents (also, cancel orders when requested, or when resident goes to the hospital).

• Fulfills role of mail room clerk as needed.

• Maintain an in/out sheet for sisters, staff, residents hospitalized, etc.

• Accept clothes from outside cleaners for pick-up and return.

• Keep records of all visitors to the home, name of residents, room, etc. and detain, when possible, any resident leaving home who should not. Calls for security as needed.

• Assist other employees where needed.

• Responsible and cooperative with supervisors, fellow employees, residents, and families.

• Maintains a friendly working atmosphere.

• Maintain a professional attitude and appearance.

• Provides assistance with resident care where applicable.

Formal Education: High School Diploma or equivalent

Must Speak Spanish

Experience: 6 months