Receptionist - State Farm Agent Team Member
Posted Updated
Description
Benefits:
- Base pay* (doe)
- Performance incentive bonus*
- Profit-sharing plan
- Professional in-office environment
- Ongoing training and career development opportunities
- Paid time off
State Farm Insurance Agent now hiring for a Receptionist-State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Unlike many other insurance job postings you may see online, this is NOT a sales-only position. We're seeking a dependable, coachable, self-motivated individual with a positive attitude and strong work ethic who will assit with Customer Service, Retention and needs based Sales. Responsibilities include providing excellent customer service, assisting existing policyholders, focusing on customer retention, identifying coverage gaps and cross-selling opportunities, generating new business, and building lasting customer relationships.
Insurance Licenses:
Property & Casualty (P&C) and Life & Health licenses (possess or able to acquire asap)
Experience:
Similar Insurance Agency experience helpful
About the Role:
Property & Casualty (P&C) and Life & Health licenses (possess or able to acquire asap)
Experience:
Similar Insurance Agency experience helpful
About the Role:
As a State Farm Agent team member you'll be considered a generalist. You’ll handle customer service for existing policyholders and support new prospects with protection conversations—not “one-and-done” work.
Our Service Philosophy: WE WISH TO AVOID “one-and-done.” We follow: TAKE CARE → LOOK → ASK → HELP → PIVOT → CLOSE
Take Care + 1: you’ll help with what they need and find at least one additional appropriate way we can help—without pressure.
Training & Coaching
Take Care + 1: you’ll help with what they need and find at least one additional appropriate way we can help—without pressure.
Training & Coaching
- Word tracks, product knowledge, and role-playing
- Ongoing training so you can grow your confidence and protection conversations
Benefits:
- Base pay* (doe)
- Performance incentive bonus*
- Paid time off
- Profit-sharing plan
- M–F 9–5 (no evenings or weekends)
- Professional in-office environment
- Ongoing training and career development opportunities
- Total compensation = (Base pay + unlimited incentive pay), determined by production, skills, licenses, education, and experience.
✔️Who You Are
- Friendly, professional, and good at communicating
- Comfortable asking questions and reviewing policies
- Motivated to succeed and enjoy helping people
- Reliable in regard to attendance
- Energetic with Strong Work Ethics
- Property & Casualty and Life/Health Insurance Licenses (possess or acquire asap)
- Similar insurance agency experience helpful
Contact us today, and we will contact you by email or text. No phone calls!
Location: – (North Center) Chicago 60618
Office Hours: Mon–Fri, 9:00 AM–5:00 PM (No evenings, no weekends)
Commute: Short commute preferred
Office Hours: Mon–Fri, 9:00 AM–5:00 PM (No evenings, no weekends)
Commute: Short commute preferred
Note: This position is with a State Farm independent contractor insurance agent, not with State Farm Insurance Companies