Receptionist

About the Role

The Receptionist will serve as the face and voice of the organization, creating a welcoming atmosphere while managing front office operations with efficiency and professionalism. The role supports administrative functions and contributes to a positive brand image.

Key Responsibilities:

· Greet visitors and clients warmly, ensuring they are directed to the appropriate contacts or departments.

· Manage the organization's main phone line and handle general inquiries efficiently.

· Maintain the reception area, ensuring it is tidy, organized and reflects a professional image.

· Coordinate courier services, deliveries and incoming/outgoing correspondence.

· Support office administrative tasks such as filing, scheduling and managing supplies.

Any other responsibilities that may be assigned by the supervisor from time to time.

Requirements

Qualifications, Experience and Skills:

· Diploma in Business Administration, Front Office Operations, or a related field.

· Minimum 2 years' experience in a busy corporate environment.

· Proficiency in MS Office applications (Word, Excel, Outlook).

· Excellent verbal and written communication skills.

Key Competencies/Attributes:

· Friendly, courteous and professional demeanor.

· Ability to multitask and remain calm under pressure.

· Strong attention to detail and organizational skills.

· Customer-service mindset with a positive attitude.