Unknown company
Receptionist
Summary
Greets patients, collects insurance and payment details, and updates records in a medical office using Microsoft Excel and Outlook.
We are a fast paced, outpatient ambulatory surgical center, and we are looking for a receptionist to check patients in for their procedures. Job description includes the following:
• Welcomes patients and visitors by greeting them in person or on the telephone
• Collects patient identification cards
• Collects patient insurance information
• Ensures that documentation is completed and all necessary documents are signed by the patient
• Updates patient accounts by recording personal and financial information in the revenue management system
• Collects copayments and deductibles as needed
• Records payments in the billing system or log as required
• Issues receipts for payments received
• Balances upfront collections at the end the shift
• Notifies clinical when patient is ready to proceed to the clinical area
• Accepts deliveries to the ASC, as needed
• Maintains business office inventory and equipment by checking stock to determine inventory level
• Receives and opens office mail as needed
• Takes deposits to the bank as needed
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Prepares patients charts for the following day
• Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies
• Strong knowledge of Microsoft Excel and Outlook
• Attends all required education
• Regular and predictable attendance required
• Performs other miscellaneous duties as assigned