Receptionist

What you'll do

. In-person and telephone assistance to residents, relatives, visitors, and suppliers.

• Reception and visitor control, recording entries and exits when necessary.
• Call management, forwarding them to the corresponding department or professional.
• Assistance to relatives, providing basic information regarding schedules, visits, activities, and the center's operations.
• Appointment management and coordination of visits with relatives or external professionals.
• Reception of correspondence, packages, and documentation, and distribution to recipients.
• Administrative tasks, such as filing documents, data entry, and preparing records.
• Access and key control, following the center's security protocols.
• Incident management that may arise at reception and communication with management or the corresponding responsible parties.
• Support to other departments in administrative and organizational tasks.
• Handling of email, telephone, and computer programs for center management.
• Collaboration in emergency situations, following established protocols.
• Maintain close, respectful, and empathetic attention toward the elderly and their relatives, always preserving their privacy and confidentiality.

What we're looking for

1 year of experience in a similar position.

How you'll work

Rotating morning and afternoon shifts from Monday to Sunday.

Profile and competencies

An empathetic person who knows how to work in a team, is resourceful, imaginative, and eager to contribute and add value to the day-to-day operations of the residence.

Requirements

If you want to get to know us better, visit our Residencia Casablanca

Duration

Temporary contract (long-term replacement of an IT professional)