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Pirata Group

Receptionist with The Optimist

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We’re now looking for a charismatic Receptionist to join The Optimist, our iconic, Barcelona-inspired Northern Spanish grill on Hennessy Road.

As a Receptionist, you should also be able to deal with emergencies quickly and gracefully, with full consideration of the floor operations. Multitasking and stress management skills are essential for this position.

Duties & Responsibilities

  • Greet and manage guests’ needs to enhance guest satisfaction
  • Support the floor team in managing tables efficiently to optimise covers and turns
  • Ensure all company standards are met during service
  • Set up the reception desk before shifts
  • Answer calls for booking and event enquiries

Requirements

  • 1+ years experience as a Receptionist os Host in a highly regarded restaurant
  • Positive attitude with a teamwork mindset
  • Sense of responsibility within your role
  • Excellent communication, interpersonal and leadership skills
  • Fluency in English is a must, other languages are advantageous
  • Experience working in hospitality is beneficial
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants
  • Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Birthday gift certificate
  • Referral bonus

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