Reconciliation Production Support -LATAM
Position: Reconciliation Processing Support Expert
Location: Latam region
Positions: 1
Experience: 8–12 Years of relevant experience in payments reconciliation / settlement domain
Role Objective:
To provide deep functional and technical expertise in reconciliation and settlement processes, ensuring accuracy, completeness, and integrity of financial transactions across payment systems. The role focuses on identifying discrepancies, resolving breaks, and supporting seamless financial operations aligned with customer and regulatory expectations.
Key Responsibilities
1.1.1 Reconciliation Operations & Support
• Perform end-to-end reconciliation across payment systems, host platforms, and external networks (cards, ATM, POS, digital channels)
• Monitor reconciliation cycles (daily, intraday, batch) to ensure completeness and timeliness
• Identify and investigate reconciliation breaks, unmatched records, and financial discrepancies
• Ensure accurate balancing of financial and transaction data across systems
1.1.2 Exception Handling & Problem Management
• Handle L1/L2 issues related to reconciliation mismatches, settlement variances, and data integrity gaps
• Perform detailed root cause analysis (RCA) for reconciliation breaks and recurring discrepancies
• Work with upstream/downstream teams to resolve data gaps and process issues
• Maintain documentation of issues and create knowledge articles for faster resolution
1.1.3 Settlement & Financial Integrity
• Support settlement processes between banks, payment networks (Visa, Mastercard, AMEX), and internal systems
• Validate settlement files, clearing reports, and financial postings
• Investigate and resolve duplicate postings, missing transactions, and settlement failures
• Ensure compliance with financial controls and audit requirements
1.1.4 Change, Release & Data Validation Support
• Support reconciliation validation during new releases, patches, and system upgrades
• Participate in UAT/SIT testing for reconciliation workflows and settlement processes
• Validate data flows, file formats, and reconciliation outputs post-deployment
• Ensure data consistency and audit readiness during changes
1.1.5 Stakeholder Collaboration & Communication
• Collaborate with banks, finance teams, payment networks, and internal stakeholders for discrepancy resolution
• Provide timely updates on reconciliation status, breaks, and settlement issues
• Interface with audit and compliance teams for reconciliation reporting and validations
• Participate in client discussions for reconciliation and settlement-related topics
1.1.6 Continuous Improvement & Automation
• Identify opportunities to automate reconciliation processes and exception handling
• Enhance reconciliation accuracy, efficiency, and turnaround time
• Reduce manual interventions through process optimization and automation tools
• Ensure adherence to regulatory, compliance, and audit standards
Requirements
Qualifications & Experience
• 8–12 years of experience in reconciliation, settlement, or financial transaction processing environments
• Strong understanding of payment ecosystems (Cards, ATM, POS, UPI, RTGS, etc.)
• Experience in reconciliation tools, settlement systems, and financial reporting
• Knowledge of clearing and settlement processes across payment networks
• Familiarity with ITIL processes (Incident, Problem, Change Management)
• Working knowledge of database queries (SQL) and data validation techniques
Key Skills & Competencies
• Strong analytical and problem-solving skills with focus on data accuracy
• Deep understanding of reconciliation lifecycle and financial controls
• Ability to manage high-volume financial data and meet strict deadlines
• Strong stakeholder communication and coordination skills
• High attention to detail and financial data integrity
• Experience with reconciliation platforms, reporting tools, and automation solutions
Language: Spanish & English (Mandatory)
Benefits
Reference: Euronet | epay | Ria Money | Ren
Skills
As published by workable · 2 questions
First name, Last name, Email, Phone, Address, Address Line 2, State, City, Zip Code, Photo, Education, Experience, Summary, Resume, Have you ever applied to or worked for our Company?, If yes, when and what position?, Please list and describe any Certifications or Specialized Training., Please list any foreign languages and your proficiency level in each., Cover letter, Desired Salary, When are you available to start?, Have you ever been disciplined or received verbal or written warnings from a job?, Have you ever been fired or asked to resign from a job?, Do you have the ability, with or without reasonable accommodation, to work overtime or to travel if required by the job for which you are applying?, Would you be willing and able to relocate?, Are you now, or do you expect to be, working in any other business or job?, If you were referred to this role by an employee of Euronet, please list their name., 1. Please list a professional reference, including their relationship to you and current contact information (phone and email)., 2. Please list a professional reference, including their relationship to you and current contact information (phone and email)., 3. Please list a professional reference, including their relationship to you and current contact information (phone and email)., By typing my name below, I certify that my answers to the foregoing questions are true and correct without any consequential omissions of any kind whatsoever. I understand that if I am employed, any false, misleading, or otherwise incorrect statements made on this application form or during any interviews may be grounds for my immediate discharge. I hereby authorize the Company to contact any company or individual it deems appropriate to investigate my employment history, character and qualifications, including obtaining background checks, and I give my full and complete consent to their revealing any and all information they with as a result of this investigation. In addition, I hereby waive my right to bring any cause of action against these individuals for defamation, invasion of privacy, or any other reason because of their statements. I agree that, if I am employed, I will abide by all of the rules and regulations of the Company. I also understand that my employment is "at-will" and may be terminated by myself or by the Company at any time for any reason or no reason at all, with or without prior notice., By typing my name below, I certify my understanding and agreement to the following statement: All application materials including that which is submitted on our applicant tracking system, including resumes, cover letters, and responses, must accurately reflect your own qualifications and experience. The use of any false or misleading content - including any information that is created through the use of AI that is not a true and accurate description of your skills, qualifications, or experience – is not permitted. By submitting your application, you certify that all information provided is truthful. Any violation may result in disqualification from the recruitment process. If your employment has already begun and it is later discovered that you knowingly misrepresented your skills or qualifications, this may result in disciplinary action in accordance with applicable law.
- Work experience in Payment transaction reconciliation
- Experience in switch or card management