Reconstruction Project Manager
Summary
Oversees day-to-day operations of residential/commercial reconstruction projects for a disaster-restoration franchise: managing schedules, budgets, subcontractors, code compliance, quality audits, and customer communication from scope through final walk-through. This is a construction management role, not a software engineering position.
SERVPRO Team Shaw – Ranked #69 Fastest Growing Construction/Restoration Company in US by Inc 5000 and #2 Best Place to Work by Dallas Business Journal
SERVPRO Team Shaw is one of the largest SERVPRO's and has grown from one location in 2019 to over 30 locations today. We have grown 10x in the last 3 years and are looking to double in growth in near future. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction.
Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects. If you have a sense of urgency and want to grow with a company that has seen 10x growth over the last 2 years, look no further and apply today!
As a Reconstruction Project Manager with SERVPRO, you will be responsible for overseeing the day-to-day operational performance of assigned reconstruction projects. This role ensures projects are executed safely, on schedule, within scope and budget, and to the highest quality and customer service standards.
Key Responsibilities:
Operational Oversight
- Oversee active reconstruction projects to ensure compliance with approved scopes of work, schedules, budgets, and quality standards
- Ensure every project is managed with a detailed, approved project schedule and monitored for adherence
- Monitor project progress, resolve escalated issues, and remove obstacles impacting production
Quality Compliance
- Ensure all work complies with plans, specifications, company standards, local building codes, and safety regulations
- Conduct periodic site visits and quality audits to verify workmanship and documentation standards
- Ensure final walk-throughs, completion documentation, and customer satisfaction certificates are consistently completed
Customer Experience & Communication
- Set customer service expectations across all projects and ensure consistent communication standards are met
- Review and enforce requirements for daily progress photos and weekly customer updates
- Address escalated customer concerns and ensure timely, professional resolution
Scheduling & Resource Management
- Oversee subcontractor scheduling, labor allocation, and material procurement across projects
- Ensure inspections with local jurisdictions are properly coordinated and passed
- Evaluate subcontractor and vendor performance and maintain approved trade partner standards
Financial Oversight
- Monitor job costs, margins, and change orders across all reconstruction projects
- Review estimates, invoices, and job cost reports for accuracy and completeness
Process, Documentation & Reporting
- Ensure all project activities are accurately documented in job books and management systems
- Identify areas outside of contracted scope and ensure proper change management procedures are followed
- Track operational KPIs including schedule adherence, gross margin, customer satisfaction, and subcontractor performance
- Recommend and implement process improvements to increase efficiency, profitability, and consistency
Schedule:
Monday - Friday, 8:00 AM – 5:00 PM
(Some overtime may be required)
#SPTSoffice19