Records and QA Specialist

Mō mātou tēnei – Our organisation

Universal Communications Group NZ Ltd (UCG) is a leading supplier of telecommunications network design, construction, operations and project management services. We are trusted by some of New Zealand and Australasia’s largest network operators to research, develop and deliver high-quality broadband infrastructure, smart city technologies and bespoke IoT solutions.

UCG works closely with network operators to optimise the performance of their existing and planned infrastructure and to ensure that deployments are delivered fit for purpose and future proofed.

Ko tā mātou mahi – About the role

We are seeking a detail-focused Records and QA Specialist to join our Records & Completions team based in Penrose, Auckland. In this role, you will play a critical part in ensuring completed telecommunications projects are accurately quality assured, recorded and uploaded into industry systems such as Netmap and SiteTRAX.

Working closely with internal teams and offshore service providers, you’ll ensure project records, as-builts, test results and artefacts meet UCG, client and New Zealand compliance standards. Where required, you may also support network design activities to ensure accurate, cost-effective and compliant outcomes.

This is an excellent opportunity for someone with strong QA discipline, telecommunications knowledge and a passion for accuracy and continuous improvement.

Ko tō mahi – What you will do

• Quality assure completed job artefacts including as-builts, photos, CPA and test results

• Update Netmap records using AutoCAD to reflect accurate as-built designs

• QA and upload completed job documentation into SiteTRAX

• Liaise with delivery partners to monitor quality, productivity and compliance

• Support network design activities when required, ensuring alignment with client and regulatory standards

Nā tāu rourou – What you will bring

• Experience working with telecommunications records, QA or network documentation

• Proficiency in Netmap and intermediate skills in AutoCAD

• Knowledge of NGA / MDU telecommunications architecture

• Strong attention to detail and a structured, quality-first mindset

• Confidence working with multiple stakeholders, including offshore teams

• Solid Microsoft Office skills, particularly Excel

Tertiary qualifications in telecommunications engineering and experience using Chorus I Tools will be advantageous.

Nōu te rourou – Why join us?

We are a passionate, diverse and inclusive team where to ‘Empower By Creating Better Connections’ is our stated purpose. We recognise our success and that of our customers is dependent on the achievements of our people. Through training, personal development, support from leaders and our work and project opportunities we can take your career to the next level.

Our Agile way means our teams are adaptable, collaborative, and focused on delivering value quickly and effectively. We work in short, focused cycles, respond fast to change, and continuously improve how we operate. If you thrive in an environment where priorities can shift, decisions are made swiftly, and every team member takes ownership of delivering results, you’ll thrive at UCG.

The benefits of working at UCG include:

• Competitive salary

• Professional development and education subsidies

• Rewards and recognition programmes

• Social club and team events

• Marram Trust health and accommodation benefits and wellbeing discounts

Ō Tātou Uara – Our company values

UCG team members live our values of Performance, Respect, Innovation, Teamwork, Quality, Safety and Integrity. These are non-negotiable behaviours that define how we work with each other and our partners.

Me pēhea te tono – How to apply

If this opportunity sounds like the right career move for you we look forward to receiving your application. Applications close . However only persons with current work rights in New Zealand should apply. No recruitment agencies thank you.

Personal data held by UCG relating to employment applications will be stored and managed in accordance with our Privacy Statement which is available on our website at ucg.co.nz/privacy-statement.

Follow UCG on LinkedIn: https://www.linkedin.com/company/universal-communications-group