Records Assistant / Records Clerk
Position Summary:
The Records Assistant / Records Clerk is responsible for supporting records management, document processing, administrative functions, and information organization activities to ensure accuracy, compliance, and operational efficiency. This position supports day-to-day document workflows, records maintenance, and administrative activities while maintaining confidentiality and organizational standards.
Essential Duties and Responsibilities:
- Organize, maintain, and update physical and electronic records systems.
- Scan, upload, index, and electronically file documentation and records.
- Perform document processing, record maintenance, retention, and destruction activities in accordance with established procedures.
- Review records and documentation for completeness and accuracy.
- Enter, update, and maintain information within company systems and tracking tools.
- Process incoming and outgoing records, files, and documentation.
- Retrieve records and respond to file requests as needed.
- Monitor assigned workflows and ensure timely completion of tasks
- Identify discrepancies, missing information, or processing issues and escalate when appropriate.
- Assist with reporting, tracking, and administrative activities as assigned.
- Provide general administrative support duties as assigned.
- Maintain confidentiality and properly handle sensitive information.
Qualifications:
- High school diploma or equivalent required.
- Prior clerical, administrative, records management, or office experience preferred.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced environment while maintaining accuracy.
- Strong computer skills including document management, spreadsheets, email, and data entry.
- Strong written and verbal communication skills.
- Ability to work independently and within a team environment.
Preferred Skills:
- Experience with scanning, records processing, document management, or data entry.
- Experience working with deadlines and production goals.
- Strong time management and multitasking abilities.
- Ability to maintain accuracy while handling large volumes of information.
Physical Requirements:
- Ability to sit, stand, and work at a computer for extended periods.
- Ability to occasionally lift, move, and transport files, records, and materials up to 30 pounds.