Recovery & Client Support Officer -Contract Role
Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of debt collection specialists, lawyers and insolvency specialists, Atradius Collections serves more than 15,000 customers and helps them mitigate their customers' trade risks through our efficient,business-to-business focused credit management services.
Atradius Collections is a business unit of the Atradius Group, which is part of Grupo Catalana Occidente, one of the largest credit insurers in Spain and worldwide.
- Atradius Collections has a global presence over 40 Countries
- We offer services in 96% of the world
- We handle over 100,000 cases annually
- We service over 10,000 clients worldwide
We are inviting high calibre candidates to join us to meet our rapid growth in Southeast Asia.
Job Responsibilities:
- Engage with corporate clients to recover overdue commercial debts.
- Negotiate repayment plans with debtors in Thailand and rest of the countries in Southeast Asia.
- Handle customer enquiries and provide timely updates on case progress.
- Log collection activities and maintain accurate records using our in-house systems.
- Support the team with collection and administrative tasks, contributing to a collaborative and high- performing environment.
JobRequirements:
- Strong communication and negotiation skills
- Detail-oriented with good organizational habits
- Comfortable working with digital tools and systems
- A team player with a proactive mindset
- Thai speaking is preferred
- Singaporean or PR only
What do we offer?
Atradius Collections is a global employer,operating in over 40 countries. We are committed to supporting our employees' development and promoting a healthy work-life balance. In addition to a positive and supportive working environment we offer:
- Structured Training & Mentorship: We’ll guide you through the learning curve with on-the-job training and support.
- Regional Exposure: Collaborate with customers and colleagues across Southeast Asia and gain regional experience.
- Professional Growth: Enhance skills in negotiation, communication, and financial operations.
- Supportive Team Culture: Work in a friendly, inclusive environment that values learning and teamwork.
- Central Office Location: Conveniently based in central business district.
- Work-Life Balance: Enjoy structured hours with flexibility where possible.