Recovery Coach - Community Outreach Specialist (Northern Massachusetts)
Marigold Health is looking for a Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visiting local provider locations, attending community events, and phone & SMS outreach. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery.
What You'll Do
- Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
- Share information about Marigold Health’s peer recovery services and help people download our app and start receiving the services
- Reach out to potential members via text (SMS) message, cold calls, or mail
- Spread Marigold Health’s mission to put a Peer in the pocket of every person who needs it
- Support the relationship between Marigold and our provider partners
- Work towards targets and goals set by our contracts
- You have flexibility in your availability to work early mornings and/or evenings
What You Have
- 2-3 years of experience in a community outreach role or in healthcare sales
- Ability to get a read on a person and make them feel comfortable
- You’re working toward becoming a Certified Recovery Coach certification in MA or already are one
- Self-starter: you can work independently to get things done, even when it gets busy
- You can speak and write confidently, making sure everyone understands what you’re saying
- Willingness and comfort travelling about 75% of the time to various places
- You’re willing to adjust your schedule to meet people at times when our sites are busiest
- Comfort with Microsoft Office Suite and Google Calendar
- Excellent time management skills and ability to work with short timelines
- You can think critically and find solutions to challenges
- You thrive in a dynamic and exciting environment, working towards an important mission
...And it would be nice if you have:
- Experience working in healthcare
- Knowledge of peer services or recovery coaching
- Experience with using technology to improve healthcare
- Bilingual - Spanish/English
Reporting, Compensation and Benefits
- You will report to Senior Manager of Community Outreach and Marketing
- This is a full-time, non-exempt, hourly role
- The base hourly rate for this role will be $24 - $30 per hour with opportunity for monthly bonuses
- Equity
- Accrual of 20 days of PTO
- 9 days of sick time
- 8 paid company holidays and 2 floating holidays
- Company-paid health insurance premiums and 65% coverage of premiums for any dependents
More About Marigold Health
Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association.
Our core values are authenticity, candor, and ambition.
Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities.
Inclusion is at the core of what we do. We’re working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face.
Marigold Health is an equal opportunity employer.
As published by lever
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub/Bitbucket URL, Other website
- Are you legally authorized to work in the United States for our Company? choose one
- Do you now, or will you in the future, require sponsorship for employment visa status to work for our Company in the United States? choose one
- Please attach copy of Recovery Coach or Peer Specialist Certification upload · optional
- How did you hear about us? If applicable, mention who referred you here. written answer
- Why are you a good candidate for this position? written answer
- Please share what you enjoyed most about your training experience/certification process and what was missing that you hoped to gain from the experience. written answer
- Based on what you’ve read on the above job description and your personal research, what is your understanding of Marigold Health’s platform and goals? written answer
- What do you know about the concept of “recovery”? What is your personal knowledge of this? written answer
- The peer role involves sharing personal lived experience with substance use and mental health conditions. How do you see this helping or hindering peer work? written answer
- What are your thoughts on MAT (Medication-assisted treatment)? written answer
- When's the soonest you could start a new role?
- [Optional] Do you have experience or additional training supporting any specific populations? written answer · optional
- Do you have reliable transportation to be able to travel onsite to visit our Provider Partners throughout the state of MA approx. 75% of the time?
- In this role, you must be able to perform extensive standing, driving, and walking; talk or hear, both in person and by telephone; to lift up to 25lbs. regularly; to transport and stock assigned supplies and materials. Must be able to bend and stoop to reach materials. Are you able to meet these physical demands with reasonable accommodations? written answer