Recovery Support Staff (With direct care background)
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Overview
The Recover Support Staff will provide support, mentorship, and advocacy to individuals who are navigating recovery from mental health and substance use disorders.
Roles and Responsibilities
Mentorship:
- Build trusting relationships with clients and encourage self-advocacy.
- Share personal experiences to offer guidance and reduce stigma around recovery.
- Provide emotional support and motivation for clients in various stages of recovery.
- Service Coordination & Resource Navigation:
- Assist clients with accessing services, including healthcare, housing, employment, and social
- support networks.
- Connect individuals to community-based programs, recovery meetings, and treatment providers.
- Help clients develop individualized recovery plans that align with their goals.
Advocacy & Education:
- Educate clients on Medicaid-covered services and how to maximize available benefits.
- Act as a liaison between the client and service providers to ensure continuity of care.
- Promote self-sufficiency by teaching skills related to daily living, employment readiness, and
- health management.
Documentation & Compliance:
- Maintain accurate and timely records of client interactions and progress.
- Adhere to all state and federal Medicaid regulations and confidentiality laws (HIPAA).
- Participate in team meetings and training to ensure best practices in peer support.
Workplace Environment:
- May require travel to clients' homes, community centers, or healthcare facilities.
- Flexible hours, including evenings or weekends, depending on client needs.
Position Requirements & Qualifications
- Lived experience with mental health and/or substance use recovery (Required).
- CNA, STNA, DSP, Caregiver, HHA background.
- Knowledge of Medicaid services and benefits in Ohio.
- Strong communication, interpersonal, and active listening skills.
- Ability to work independently and as part of a team.
- Familiarity with 12-step programs and recovery-oriented services.
- Valid and active driver’s license.
Preferred Qualifications
- Experience working with underserved individuals, communities, or other behavioral health settings.
- Training in trauma-informed care, motivational interviewing, or crisis intervention.
- Bilingual (English/Spanish or other languages) is a plus.