Recreation Assistant (Liberty)

This position is located in the Single Sailor/Liberty Program of the Morale, Welfare and Recreation (MWR) department. The purpose of this position is to provide assistance in operation of the Liberty Center.

The incumbent is responsible for the day to day operations of the Single Sailor Center. Greets and welcomes patrons in a friendly and courteous manner. Provides a casual and warm atmosphere. Enforces Center operating policies and procedures and ensures that all customers adhere to such policies and procedures. Places orders for supplies, material requests, marketing requests, and work requests. Promotes harmony with and between patrons of the facility, following prescribed customer relations techniques. Discusses patron problems and complaints and attempts to resolve them satisfactory. Maintains the Message Board and ensures that it is updated regularly. Keeps abreast of all MWR events and other recreational programs. Acts as a receptionist for the staff receiving visitors and telephone calls, personally answering questions regarding tour and event material, and referring other questions to cognizant activity personnel. Coordinates patron requests for reservations of tours and special events. Answers patrons' questions by phone and inquiries on site. Receives and distributes correspondence, reports and other incoming mail, routing it to the correct organizational segment. Perform other duties as assigned