Recreation Specialist (ITT)
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to Outdoor Recreation Manges Information Tickets and Travel. Maintains physical inventory of tickets. Negotiates group pricing for admission/travel events. Responsible for balancing ITT accounts as required. Maintains records for inspections and audits. Assists with planning, developing, coordinating and conducting a variety of classes and trips. Provide transportation when needed.
Manges Information Tickets and Travel (ITT) operations/activities to maximum efficiency and economic return of investments. Interprets higher level directives and develops procedures/guidelines to ensure high standards in recreation/promotional programs. Oversee the establishment, review and evaluation of ticket sales and analysis of market trends to maximize customer satisfaction. Serves as the ITT liaison and negotiates group pricing for admission.travel for sporting events, tours, concerts, and performing arts venues. Assists unit leadership in establishment of financial goals, budget preparation, and analysis of financial results of ITT operations. Coordinates with the Marketing Office to prepare advertisements and maximize publicity of ITT initiatives to base populace. Supervises the Point of Sale Cash Register System, programming new tickets, correcting errors, and producing reports as required. Uses government approved purchasing methods to procure tickets from vendors. Responsible for purchasing and maintaining physical ticket inventory. Researches and edits information on the local area and surrounding points of interest to provide customers with current information. Operates various software programs to create advertising fliers, brochures, and materials for distribution and bulletin boards. Generates correspondence with internal and external agencies via methods such as emails, memorandums, letters and faxes. Responsible for balancing ITT accounts as required per applicable directives and coordinating sales balances with the finance office and all vendors and attractions to certify expenditures. Maintains program records and receipts in an orderly fashion to be made available upon request for inspections and financial audits. In the absence of guidance, establishes policies and procedures concerning ITT operations to ensure highest customer satisfaction. When needed will assist with planning, developing, coordinating, and conducting a variety of classes, trips, and clinics in support of a diverse Outdoor Recreation Program and Aquatics program. Responsible for assigning escorts for local trips and/or tours to maintain customer accountability and resolve issues as needed. Will provide Transportation/vehicle support to the Outdoor Recreation Program when needed. Perform other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13028033