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workanova.zohorecruit.eu

Recruiter

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Description

WorkaNova is a BPO customer experience specialist, delivering exceptional customer care, sales, technical support, and back-office services to companies globally. Our expertise is focused on several different industry sectors, such as Fintech, iGaming, and e-commerce industries, supporting more than 10+ languages.

We are seeking a committed and experienced Recruiter to support our company's rapid growth. The ideal candidate will have a minimum of 3 years of hands-on recruitment experience, particularly within the customer service industry, with a strong ability to source, screen, and attract top-quality candidates. This is a key role for ensuring we continue building a high-performing, reliable team.


Responsibilities:


  • Lead the full-cycle recruitment process: from drafting and posting job ads to screening, interviewing, and coordinating offers.

  • Identify and attract high-quality candidates with experience in customer support roles.

  • Collaborate with department heads to understand hiring needs and job requirements.

  • Maintain an active pipeline of potential candidates to meet ongoing hiring demands.

  • Ensure a professional and engaging candidate experience throughout the process.



Requirements

  • Minimum 3 years of experience in recruitment, ideally in a fast-paced or high-growth environment.

  • Proven success in hiring for customer service roles (BPO, call centers, support teams, etc.).

  • Excellent screening and interviewing skills with a strong eye for talent and cultural fit.

  • Deep understanding of the customer service industry and the profiles that thrive in it.

  • High level of commitment, responsibility, and proactivity

  • Proficiency in English at C1 level.


Benefits

  • Challenging and rewarding working environment

  • Attractive start salary, also potential salary growth after first three months

  • Opportunity for personal and professional growth within the company

  • Office in a city center

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See also

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