Recruitment Operations Lead (Healthcare)
About the Role
We are seeking an experienced Healthcare Recruitment Operations Manager to lead and optimize our end-to-end recruitment operations for the U.S. healthcare staffing industry. In this role, you will oversee recruiter performance, clinician placement, credentialing, compliance, and operational processes while driving efficiency, improving KPIs, and ensuring an exceptional experience for both clients and healthcare professionals.
Key Responsibilities
Lead the end-to-end healthcare recruitment operations, from sourcing through clinician placement.
Manage recruiter productivity, hiring pipelines, and team performance to achieve recruitment goals.
Oversee credentialing, compliance, onboarding, and placement processes for healthcare professionals.
Develop, implement, and maintain SOPs to improve operational consistency and efficiency.
Track, analyze, and report recruitment KPIs through dashboards and performance reports.
Collaborate with clients and internal teams to ensure timely, high-quality placements.
Identify operational bottlenecks and implement process improvements using ATS, automation, and HR technologies.
Requirements
Bachelor's degree in Human Resources, Business Administration, Healthcare Management, or a related field.
4+ years of experience in healthcare staffing, recruitment operations, or talent acquisition leadership.
Proven experience managing recruitment teams and improving recruiter performance.
Strong understanding of healthcare recruitment workflows, compliance, and clinician placement.
Hands-on experience with ATS, CRM, HR systems, and recruitment reporting tools.
Strong analytical, problem-solving, and process improvement skills.
Excellent leadership, stakeholder management, and communication abilities.
Preferred Qualifications
Experience in international healthcare recruitment, including nurse or clinician placement.
Knowledge of healthcare credentialing, licensing, immigration, or compliance processes.
Experience building recruitment dashboards, KPIs, and operational reporting frameworks.
What You'll Need to Succeed
Strong communication and interpersonal skills
Leadership and team management
Process improvement and operational excellence
KPI reporting and data-driven decision-making
ATS, CRM, and HR technology proficiency
Time management and multitasking
Stakeholder relationship management