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Recruitment Supervisor

Open 61d
Wing is on the exciting mission of redefining the future of work for companies across the world. We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.



The Role

The Recruitment Supervisor is responsible for managing end-to-end recruitment operations, ensuring efficient talent acquisition processes, and leading a team of recruitment specialists and recruitment and sourcing administrators in meeting client and organizational hiring goals. This role requires strong leadership skills, deep recruitment experience, and the ability to build scalable processes while maintaining excellent candidate and client experiences.

Key Responsibilities:

  • Lead, mentor, and support a team of recruitment specialists to meet hiring KPIs and quality standards.
  • Conduct regular performance check-ins, coaching sessions, and training to improve recruiter capabilities.
  • Oversee daily recruitment workflows, ensuring task alignment and productivity.
  • Collaborate with management to assess staffing needs and allocate team resources effectively.
  • Manage full-cycle recruitment for mid to senior-level roles, from sourcing to onboarding.
  • Create and implement recruitment strategies based on client needs, market conditions, and role requirements.
  • Review, screen, and evaluate candidate applications to ensure alignment with job qualifications.
  • Conduct competency interviews and assess candidate fit using structured evaluation methods.
  • Evaluate and improve recruitment workflows, tools, and documentation to enhance efficiency.
  • Maintain consistency in hiring practices and ensure compliance with internal and client-specific policies.
  • Lead initiatives that improve candidate experience and retention.
  • Monitor industry trends and recommend innovative sourcing and selection strategies.

Qualifications:

  • Must have experience hiring virtual assistants or have worked with a staffing agency offering virtual assistant services.
  • At least 2 years of leadership or team lead experience in a recruitment setting
  • Bachelor’s degree in any of the following: Human Resource Management, Business Administration, Human Operations Management, Organizational Development, Communication, English, or similar
  • Proven solid experience in talent sourcing and hiring; recruitment marketing is a plus!
  • Must have experience working as a full-cycle recruiter and sourcing high-quality candidates (required)
  • Must have experience sourcing through social media (Facebook, TikTok, Instagram etc.)
  • Must have experience working with at least one applicant tracking system (ATS)
  • Has used data to validate the success of hiring efforts (required)
  • Must have experience working with online meeting platform skills (Google Meet, Zoom, or Skype)
  • Strong calendar management skills and attention to detail (required)
  • Critical thinking skills, attention to detail, strong verbal and written communication in English (required)
  • A tech-savvy individual with a strong analytical mindset and the ability to extrapolate big goals into specific actionable plans (required)
  • Confident, coachable, and enthusiastic team player who thrives in a fast-moving environment (required)
  • Interested in tech, analytical work, startup companies, and working with people to build things (preferred)
  • Experience with any of the following software: Discord, ClickUp, G-Suite, Zoho, or Any Applicant Tracking System (preferred)

Benefits:

  • Health Insurance (HMO)
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What this application asks

lever

Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn Profile URL

  • Current Monthly Salary/Compensation (USD)
  • Expected Monthly Salary/Compensation (USD)
  • Please record a 2–5 minute video or audio introducing yourself and highlighting your customer support experience. You may use WingIntro (https://www.wingintro.com/) or Loom (https://www.loom.com/) if WingIntro is unavailable. Ensure your recording is clear, completed in a quiet environment, and professionally presented. In your recording, please tell us what interested you in this role and why you want to join Wing, describe one significant improvement you made at a previous company that is relevant to this role, and share a difficult decision you had to make in a previous job, including the situation, your decision, and the outcome. Failure to submit this requirement may result in the disqualification of your application. Once completed, paste your WingIntro or Loom URL below.
  • Desired Compensation
  • Potential Start Date
  • Current Location
  • Have you held a formal Customer Support leadership role (e.g., Team Lead, Manager, Head of Customer Support))? choose one · optional
  • Website, blog, or portfolio: optional
  • Who referred you to this position? Enter their first and last name here. optional
  • Desired salary
  • What is your earliest start date?
  • Can you work weekends? choose one
  • What experience level do you have for this position? choose one · optional
  • How did you hear about this job? choose one · optional
  • Are you currently employed or working on any projects? choose one
  • If you are currently employed, what is your notice period? choose one · optional
  • Have you worked for Wing Assistant before? choose one
  • During what time of the day can you work? choose one
  • Wing Assistants are enrolled in a screen monitoring program for Quality Assurance purposes. Are you okay with this arrangement? choose one
  • Paste the link to the brief video introduction highlighting your experience and significant achievements. Failure to submit one will result to the disqualification of your application. written answer
  • Please upload a screenshot of your main internet download and upload speeds. You may use https://www.speedtest.net/ to test your connection. The screenshot should look as follows: https://imgur.com/BITfji6 upload
  • Please upload a screenshot of your backup internet download and upload speeds. You may use https://www.speedtest.net/ to test your connection. The screenshot should look as follows: https://imgur.com/BITfji6 upload
  • Please upload a screenshot of your computer specifications. The screenshot should look as follows: https://imgur.com/Rv1iOfL upload

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