Recurring Revenue Manager

Job is located on-site in Des Moines, IA

Duties and Responsibilities:

Revenue Ownership for Connected Assets

· Manage revenue from installed and connected devices, including software subscriptions, connection fees, data services, and other recurring charges.

· Make sure every billable connection is billed correctly and that no active connection is missed.

· Keep an accurate, up-to-date list of installed assets and the revenue tied to each one.

Billing Accuracy and Revenue Recovery

· Find and fix billing problems, such as unbilled connections, missed fees, or incorrect pricing.

· Compare operational records with invoicing records to confirm billing is complete and accurate.

· Recover missed revenue through corrected billing, process improvements, and system fixes.

Revenue Growth

· Find ways to increase the average revenue earned from each connection.

· Identify opportunities to sell additional software, services, warranties, or upgrades to existing customers.

· Work with Sales and Product teams to improve pricing, packages, and revenue strategies.

Process and System Management

· Create and maintain clear processes for:

o Activating and onboarding new connections

o Starting and checking billing

o Managing renewals, cancellations, and asset lifecycle changes

· Serve as the business owner for systems that support recurring revenue, such as ERP, CRM, and connection tracking tools.

· Improve and automate revenue processes to reduce manual work and errors.

Data, Reporting, and Accountability

· Build and maintain dashboards that track important measures, including:

o Installed connections compared with billed connections

o Revenue earned per connection

o Customer loss, time to activate new connections, and billing accuracy

o Missed revenue and recovered revenue

· Share regular reports with executive leaders on revenue performance, risks, and opportunities.

Cross-Functional Leadership

· Work with Finance, Sales, Operations, IT, and Customer Support to keep revenue processes aligned and running smoothly.

· Serve as the main contact for issues that affect recurring revenue or billing accuracy.

· Help teams stay accountable for revenue tied to installed assets.

Knowledge and Skills:

· Strong ability to analyze data and compare records for accuracy

· Experience using ERP, CRM, and large data systems

· Ability to find and capture revenue opportunities

· Strong communication, teamwork, and follow-through skills

· Experience with recurring revenue or SaaS business models

· Experience generating revenue from installed equipment, connected devices, or similar assets

· Knowledge of pricing, billing systems, and revenue operations

· Bachelor’s degree in Finance, Business, Analytics, or related field

· 5+ years of experience in revenue operations, finance, recurring revenue, SaaS, or a related field