Red Hat OpenShift Cloud Engineer SME
Everforth ECS is seeking a Red Hat OpenShift Cloud Engineer Subject Matter Expert (SME) to work Hybrid remote/onsite supporting Fairfax, VA and/or Springfield, VA customer locations. Regular SCIF/onsite support is expected approximately 3-4 days per week, with additional onsite support as required for critical deployments, maintenance, or operational issues.
Note: This position is contingent upon additional funding.
Everforth ECS is seeking a Red Hat OpenShift Cloud Engineer Subject Matter Expert (SME) to support a large DoD program operating across AWS GovCloud, Azure Government, classified cloud, on-premises, and hybrid environments. The SME will serve as a technical authority for the architecture, deployment, administration, optimization, security, sustainment, and troubleshooting of Red Hat OpenShift environments across multiple classification levels.
The successful candidate will coordinate with cloud, infrastructure, cybersecurity, Program and Project Management, Customer, and Partner teams. This is a hands-on SME role for an engineer capable of owning production OpenShift clusters, resolving complex platform failures, establishing technical standards, mentoring other engineers, and advising leadership on architecture, risk, and technical tradeoffs.
Responsibilities include:
- Architect, plan, deploy, administer, upgrade, optimize, and sustain Red Hat OpenShift environments across cloud, on-premises, and hybrid infrastructure and applicable DoD impact/classification levels.
- Own OpenShift cluster lifecycle activities including installation, configuration, upgrades, patching, backup/restore, certificate management, operators, security, networking, storage, performance, and capacity management.
- Serve as the senior escalation point for production OpenShift failures and perform root cause analysis across control plane and worker nodes, operators, networking, storage, ingress, DNS, authentication/RBAC, certificates, registries, workload, resource constraints, and cluster health/performance.
- Support onboarding of customer and partner/vendor teams and coordinate with Program/Project Management and engineering teams to ensure appropriate resources, dependencies, and operational support.
- Implement and troubleshoot OpenShift/Kubernetes networking to include Services, Routes/Ingress, DNS, network policies, load balancing, and integration with enterprise networking and firewalls.
- Integrate and troubleshoot persistent storage using Storage Classes, Persistent Volumes/Claims, and enterprise/cloud storage platforms.
- Automate OpenShift/Kubernetes infrastructure and application configuration using Infrastructure as Code, configuration management, Helm, and GitOps methodologies.
- Integrate OpenShift with enterprise CI/CD pipelines, container registries, artifact repositories, security scanning, and GitOps workflows.
- Maintain security compliance and execute remediation, patching, vulnerability management, and POA&M activities required to sustain applicable ATOs.
- Develop architecture, configuration, operating, troubleshooting, and knowledge transfer documentation; cross train engineers and establish repeatable platform standards and procedures.
- Advise Government customers, project management, engineering teams, and leadership on OpenShift architecture, migrations, platform operations, technical risks, tradeoffs, and recommended solutions.
- Support OpenShift platforms hosting AI/ML, data intensive, and other mission requirements/lines of effort as required.
- Track relevant platform and industry developments and contribute to solutioning, capture, and proposal activities as needed.