Referral Coordinator
Summary
Coordinates patient referrals between primary care providers and specialists, ensuring timely authorizations, follow-ups, and communication with healthcare partners.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
- Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
- Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
- Serves as clinic liaison to outside agencies and partners.
- Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
- Involve in all quality improvement and other team projects actively.
- Reporting of incoming and outgoing calls logs to the supervisor as needed.
- Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.