Referral Manager Home First

JOB PURPOSE\:

Screen appropriate referrals and coordinates admission process. Coordinates services, coordinates services with providers, and billing reconciliation. Provides outreach to community referral sources. This position will be hybrid or remote.

KEY RESPONSIBILITIES\:

1. Responsible for using the designated screening tool to complete referral screening and rescreening process.

2. Primary responsibility to manage and oversee the referral screening assessment process statewide.

3. Coordinates admission paperwork to promote timely completion and accuracy.

4. Provides statistical data that tracks number of referrals and conversion rates.

5. Provides communication of assessment findings to Administrator and makes sure referral assessments are completed timely and included on referral statistic log for review.

6. Maintain active waiting list file.

7. Reconciles wait list and submits file to State of Georgia for slot assignment.

8. Completes and submits activity reports as requested by Vice President.

9. Contacts referral sources as needed to track members referred to the program.

10. Complete understanding of the referral process.

11. Knowledge and understanding of COURCE policies and procedures including the\: MDS HC assessment process.

12. Excellent communication and organizations skills. Proficient in Excel, Word, and email.

KNOWLEDGE, SKILLS, ABILITIES\:

• Ability to multi-task

• Microsoft office suite knowledge

• Communication skills

• Time management