Office Coordinator

We Restore the Body, We Nurture the Spirit, We Connect the Mind

Join Our Team as a Medical Office Coordinator at Ability Plus Therapy!

Are you passionate about making a difference in the lives of children? Do you thrive in a fast-paced environment where no two days are the same? Do you enjoy building relationships, helping families, and being an essential part of a collaborative healthcare team? If so, Ability Plus Therapy is looking for you!

Ability Plus Therapy is recognized as the largest pediatric outpatient rehabilitation clinic in Brevard County, serving the community since 2004. Our excellent reputation, both locally and abroad, stems from our dedicated team of therapists who are committed to providing high-quality care. Our team provides pediatric PT, OT, ST and intensive suit therapy. We have a school on site, No Limits Academy which is a not-for-profit school that provides innovative education to children with complex physical disabilities. Our unique environment enables children to learn, thrive, and achieve their fullest potential.

Position Overview

We are seeking a highly organized, friendly, and adaptable professional who can serve as the welcoming face of our front office while supporting multiple administrative functions throughout the clinic. This role is ideal for someone who enjoys multitasking, learning new skills, and contributing wherever needed.

The successful candidate will be cross-trained in referrals, front desk operations, medical billing, insurance authorizations, scheduling, and patient services to help ensure the smooth day-to-day operation of our busy pediatric therapy practice.

Job Duties & Responsibilities:

-Maintain a welcoming, organized, and professional reception area.
-Front desk duties including patient check-in, collecting payments, answering main phone line.

-Assist scheduler to create and confirm daily appointments.

-Coordinate and manage the referral process, ensuring a smooth transition for new clients.

-Communicate with insurance companies regarding claims, authorizations, and coverage questions.

-Help resolve billing and insurance issues to ensure timely reimbursement.

-Provide coverage and assistance across departments during busy periods or employee absences.

Qualifications:

-Previous experience in a medical office, referral coordination, medical billing, or insurance authorization preferred.
-Strong communication and interpersonal skills.

-Excellent organizational and multitasking abilities.
-Ability to work independently while collaborating effectively with a team.

-Willingness to learn all aspects of the office and assist wherever needed.
-Passion for helping children and families.

What We Offer:

-Competitive wages and benefits package including health insurance, 401(k), paid time off, and more!
-Opportunities for professional growth and cross-training.
-A supportive and collaborative work environment.
-The chance to make a meaningful impact in the lives of children and their families.