Regional Account Manager - Southwestern USA
Job Overview
TE Connectivity's Regional Account Manager (RAM) will develop a solid and trusting relationship with strategic customers in the territory. The ideal candidate will have an outside sales & technical background and in building strong relationships. Experience in the Renewable & Data center industries would be a plus (Wind, Solar, BESS, OEM, Oil & Gas, DCs).
The RAM works with the business management team, product management and TE support & services functions to ensure the customer needs are met and in alignment with the Company’s strategic growth plan. The RAM will also travel (up to 50%) to manage existing TE accounts and meet with prospective customers in a set territory (Southeast region). The RAM will also manage contracted manufacturing representatives in the territory.
This is a Remote USA Role - Ideal candidatre will be living in the Region (MS, LA, AK, TX & NM with a preference for TX).
Job Requirements
Technical Duties and Responsibilities:
• Acquire a thorough understanding of key account technical needs and requirements.
• Promote TE Energy technologies (LV/MV/HV) & product portfolio with the customer & drive projects. Serve as the SME
• Participate in proposal review and negotiation process.
• Manage deliverable requirements to ensure current and future metrics are exceeding customer expectations.
• Ensure that engineering, procurement, construction & logistics elements of projects are executed in a manner consistent with the as-sold expectations of company customers.
• Build relationships with key stakeholders and serve as the SME (Subject Matter Expert) – as a technical resource for customers – specifying TE products with Owners, EPCs, and Electrical Contractors within multiple industry verticals (with concentrated focus on Renewables, DCs and OEMs)
• Development/Delivery of sales presentations, proposals, and other materials as needed to support project development efforts.
Commercial Duties and Responsibilities:
• Analyze various markets and provide trends in the industry
• Proactively address open customer issues and coordinate with internal groups to ensure that quotations, quality complaints, VOC, & technical information is provided to the customer within agreed timeframes.
• Develop and implement effective lead campaign strategies – outgoing calls and emails
• Development of sales presentations, proposals, and other materials as needed to support project development efforts.
• Coordination library of projects throughout the Americas region- make outgoing calls to qualify projects.
• Identify & understand current & future customer needs & opportunities to introduce & sell products, services, & solutions to the customer.
• Develop and implement strategic planning to improve results and meet deliveries according to the proposed timeline. Use of CRMs (Salesforce)
What your background should look like
• BS in Engineering or Business Admin or any related discipline preferred but HS/GED/Tech with relevant work experience may be considered.
• 5+ years of Industry experience (manufacturing, contractor and/or electrical distribution).
• Travel requirement: 50-75%.
• Experience in sales and providing solutions based on customer needs.
• Goal-oriented, organized team player.
• Working knowledge of office productivity software such as MS-Office suite, including advanced use of MS Excel and CRM Sales software for project pipeline and conversion
management
• Proven ability to work in a fast-paced and ever-changing environment. Able to work both independently and as a team. Strong communication skills both written and oral.
• Decision making ability. Strong analytical and problem-solving ability.
• Strong customer service skills with focus on listening to the customer.
• Working knowledge of engineering design, CAD, procurement, and construction practices and procedures. Multi-project execution experience.
• Ability to work with deadlines and challenging targets.
• Mobility: Flexibility in working days and travelling. You set the schedule.