Regional Account Manager

Serve as the business owner for resolution of customer issues and manage Account Sales personnel within Taiwan.

Main QUANTUMCLEAN contact/coordinator/interface to specified customers for price quotes, demonstrations, quality issues and technical information. Serve in this role within the said territories with peripheral support of global accounts.

Responsible for achieving identified revenue targets for QUANTUMCLEAN processes and/or services.

Responsible for formulating and driving account strategy, development, plan and maintenance.

Maintains frequent contact with all key functional organizations at each customer site that influence the use, application, or commitment to QUANTUMCLEAN processes and services. Ensure QUANTUMCLEAN is properly positioned to secure next generation opportunities.

Keep customers informed regarding company’s processes and services.

In the event of quality and delivery issues work directly with the key personnel in the Taiwan to develop quick response to issues and coordinate feedback and corrective actions to the customer.

Provides sales forecasts and business information for each customer on an ongoing basis.

Identify, evaluate and secure sales opportunities at assigned account, which are consistent with company cleaning process objectives, provide pre- and post-sale technical support.

Gather and report information on competitor’s process results through established relationships at the customers. Assess competitive risks both from a technical and business perspective, and take necessary action to address