Regional Account Manager

Existing Accounts

• Achieve quarterly quotas by expanding existing partners.

• Build and maintain strong relationships with key partners, and customers, serving as their primary point of contact for all their business needs

• Manage existing customer accounts by ensuring that customers remain satisfied with company products and keep them well informed of new products and services.

• Manage customer contracts, ensuring compliance and contractual obligations in a timely fashion.

• Develop and execute strategic account plans to drive customer satisfaction, retention, and growth.

• Understand customer / partner objectives and goals and proactively identify opportunities to enhance their business through our products and services.

• Conduct regular business reviews with clients to assess their satisfaction, address any concerns, and identify opportunities for upselling or cross-selling.

New Accounts

• Achieve quarterly quotes via direct prospecting, in conjunction with the Business Development team to win new logos.

• Develop and deliver professional sales proposals to potential customers/partners to purchase our products and services.

• Collaborate with internal teams, such as Marketing, Alliances, and Solution Architects, etc.

• Monitor market trends and competitor activities to identify potential threats or opportunities and develop strategies to flank the competition.

• Stay up to date with industry news, developments, and best practices to continually enhance your knowledge and expertise.

• Utilize Salesforce and Hubspot to contact prospects and customers, track ongoing activity and report weekly status to the management team.

• Utilize prospecting tools to prospect as well as develop sales campaigns with our Business Development and Marketing team to generate opportunity.

• Identify industry events to participate, network and ultimately evangelize Zadara’s Brand.

• 5+ years of corporate sales experience.

• 3 Years of IT Sales Experience (cloud services experience and / or Reseller channel).

• Formal sales training, ideally a recognized sales methodology.

• Ability to prospect, qualify and close business, orchestrating a virtual team as needed.

• Effectively convey challenging information to both internal teams and external clients in a professional manner.

• Extensive knowledge, experience, and certifications with Salesforce.

• Strong experience in technology sales, particularly to Managed Services Providers and / or Reseller channels.

• Prior digital sales experience.

• Proven track record of surpassing your sales quota.

• Excellent written/verbal communication skills.

• Ability to multi-task, prioritize, and manage time effectively.

• Strong problem-solving skills, with a start-up mentality.

• Self-motivated, focused and positive with a “hunter” attitude.

• Comfortable working in a fast-paced and dynamic environment.

• Willingness to travel to tradeshows and clients as required.