Regional Concierge Manager

Regional Concierge Manager
Apex Concierge Services | Greater Boston | Full time
$65,000 to $75,000, depending on experience, plus quarterly performance bonus

About us

Apex Concierge Services is a luxury residential concierge company serving some of the most sought-after apartment communities in Greater Boston. Our concierge teams are the face of the buildings they serve, and our clients trust us because we hold a high standard and we keep it. Our values are Hospitality, Ownership, Mindfulness, and Excellence, and we expect our managers to live them in front of the team every day.

We believe in growing people. Most of our leadership came up from the desk, and this role exists to keep that going.

About the role

You’ll lead the concierge teams across a region of our properties and be the manager your people see most. You report to our Director of Operations. This is a hands-on, in-the-buildings job. You’ll be at the desks, in the lobbies, and sitting down with your team, not managing from a laptop.

This position was created to inspire our team, to be a visible example of what growth looks like here, and to give our sites a leader who’s present. It’s a real step up, and it’s a step into a company that takes care of its own.

A word on the schedule, because it matters: this is not a typical Monday to Friday, 9 to 5. Your hours follow the buildings, and what we need from you will shift as our operations shift. Most of your time is daytime, but you’ll be expected to flex when a site needs you. As you settle in and prove yourself, you’ll earn more say over how your week is built. If you need a fixed desk schedule from day one, this isn’t the right fit. If you like being where the action is, keep reading.