Regional Debt Recovery Manager - Consumer Durable

Role Overview:

- Recruit and train the collections team for effective collections & recovery.

- Monitor & review the activities of the regional collections team for achievement of collections targets.

- Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices.

Functional Responsibilities:

- Implement collection strategies at the regional level for efficient collections and recovery of outstanding loans.

- Authorize payouts and roll out collection payout structure policy.

- Monitor and ensure adherence to collection process and take preventive action against erring agencies - agents; discontinue agencies based on performance.

- Ensure cost effective collections in the region; test and implement different collection models such as tele calling, etc.

- Act as a SPOC between Legal, Residual & Collections team.