Regional Field Manager (30140)

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov.

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Human & Community Services Division.

The Regional Field Manger (RFM) provides strategic and operational leadership for regional Office of Public Assistance (OPA) field offices. This position ensures consistent, equitable, and accurate service delivery across local offices by overseeing regional operations, implementing statewide program expectations, and supporting staff in delivering high-quality customer service for public assistance offices.

The RFM collaborates closely with division leadership, other regional managers, and local management to align office operations with statewide goals, performance metrics, and program accuracy standards. Responsibilities include operational oversight, team leadership, continuous improvement, managing personnel including recruiting, retention, and due diligence processes, and ensuring adherence to federal and state public assistance policies.

This position provides direct supervision to Field Operations Managers (FOM) and provides support to supervisors and frontline teams.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.