Regional Head of Technical Sales Support
Job role and Responsibilities
- Lead and provide technical expertise to the Technical Sales Support (TSS) team within Asia Pacific (APAC) region.
- Work closely with Sales and International Project teams to support technical discussions, product presentations, proposal preparation and solution, product selection, competitor conversions, retrofits, critical troubleshooting activities, etc.
- Develop and conduct technical and application training to strengthen the APAC TSS members.
- Provide technical training and product presentations to customers, as and when required.
- Prepare, maintain and update technical documents for applications handled in various industries.
- Work with headquarters stakeholders on TSS initiatives and business requirements.
Requirements
- Bachelor’s degree in mechanical engineering or an equivalent qualification from a recognized university.
- Minimum15 years of progressive experience in mechanical seals application engineering in an MNC.
- Strong technical expertise in mechanical sealing technology, rotating equipment and key industry segments.
- Experience in conducting technical presentations and training for both internal teams and external customers.
- Team player and skilled communicator with good collaborative working skills especially to facilitate effective interaction within a multinational and multi-cultural support environment.
- Must be hands-on, proactive and with the ability to multi-task in a fast-paced environment across multiple geographic locations.
- Willingness to travel within APAC region as required.