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Infotree Servicios México, S.A. de C.V.

Regional HR Partner

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Description

We are looking for a Regional HR Partner to join a leading international organization on a temporary contract, providing hands-on HR support to employees and managers across Mexico and other assigned countries in the Americas region.


Key Responsibilities

  • Advise managers and employees on Employee Relations, performance management, PIPs, corrective actions, and terminations.
  • Support workforce actions, organizational changes, and employee-related processes.
  • Provide guidance on local labor law, compliance, unions, and employee representation.
  • Partner with Legal, Payroll, Benefits, People Relations, and HR Centers of Excellence on complex HR matters.
  • Manage and resolve employee and manager cases through HR case-management/ticketing systems.
  • Support Benefits and Payroll-related inquiries, escalations, and local HR processes.
  • Provide HR support to assigned company-owned retail locations, where applicable.
  • Maintain accurate documentation and ensure appropriate escalation of sensitive or complex matters.


Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 5+ years of experience as an HR Business Partner, HR Generalist, or in a comparable HR role.
  • Strong experience in Employee Relations and manager advisory.
  • Experience with labor law and HR compliance in Mexico and/or other Americas markets.
  • Experience with HRIS and case-management/ticketing platforms
  • Experience partnering with Payroll, Benefits, Legal, and other HR functions.
  • Strong judgment, discretion, documentation skills, and ability to work in a matrixed environment.
  • Bilingual English/Spanish – written and spoken.
  • Strong communication, adaptability, and relationship-building skills.


Job Details

Location: Mexico City

Work Model: 100% on-site

Contract: 3 months


Skills

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See also

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