- Provide day-to-day IT support for users in Hungary, Slovakia and the Czech Republic
- Diagnose and resolve user issues remotely and, when necessary, on-site
- Install, configure and maintain notebooks, workstations, mobile devices and other IT hardware
- Support Windows client and server environments
- Provide user and administrative support within the Microsoft 365 environment
- Manage software and hardware updates and patches
- Troubleshoot LAN, WLAN and other network-related issues
- Implement Group IT policies, security requirements and technical standards locally
- Support IT onboarding and offboarding processes
- Support the administration of IT assets and software licenses
- Coordinate with Group IT and external IT service providers
- Participate in international IT projects and system implementations
- Represent local IT requirements and issues towards the Group IT organization
- Degree or professional qualification in IT, or equivalent relevant experience
- Several years of experience in corporate IT, IT support or system administration
- Solid knowledge of Windows client environments and basic knowledge of Windows Server
- Good working knowledge of Microsoft 365
- Good understanding of networking fundamentals, including LAN, WLAN, VLAN and network segmentation
- Strong troubleshooting and problem-solving skills
- Independent, structured and service-oriented way of working
- Willingness to travel within Hungary, Slovakia and the Czech Republic
- Category B driving licenseDue to the regional nature of the position, professional working proficiency in three languages is required:
- Hungarian, and
- Slovak or Czech, and
- English or German for communication and cooperation with the international Group IT organization
Experience or knowledge in any of the following areas would be considered an advantage:
- Microsoft Azure
- Microsoft Entra ID / Active Directory
- Microsoft Intune or other endpoint management solutions
- Microsoft Dynamics 365 or other ERP systems
- HPE Aruba network infrastructure
- Experience in an international or multi-site corporate IT environment
- An independent regional IT role covering three countries
- A stable international corporate environment
- Close cooperation with an experienced international Group IT organization
- A modern Microsoft-based IT environment
- Participation in international IT projects and system implementations
- Opportunity to actively shape and improve local IT operations
- Flexible working arrangements with a significant proportion of remote workThis is a regional position supporting operations in Hungary, Slovakia and the Czech Republic.
While a significant part of the work can be performed remotely, regular on-site presence at company locations is an important part of the role.
Preferred location: Győr or Bratislava area.