Regional Logistics Manager - Beira

Main Responsibilities

Regional Operations Management:

• Ensure inbound and outbound logistics in the warehouses under regional responsibility, guaranteeing high service levels (OTIF) and strict observance of the FIFO principle.
• Manage the operations of the region's commercial warehouses in accordance with corporate standards and local regulations.
• Manage the use and upkeep of vehicles (trucks, light vehicles, forklifts), equipment (pallet jacks, weighbridges) and infrastructure assigned to regional logistics.
• Monitor and control inventory levels in the region's warehouses, avoiding stock-outs and overstocking, and ensuring adequate storage conditions (hygiene, safety, stock rotation, fumigation, etc.).
• Plan and coordinate regional transport, distribution and dispatch operations based on orders registered in the system.
• Support the commercial and operations areas in forecasting regional logistics needs.
• Continuously analyze the region's processes — from the loading order, truck arrival, loading and weighing, through to delivery — ensuring agility, efficiency and traceability.
• Identify, assess and mitigate risks associated with the transport, storage and delivery of goods in the region.

Regional Performance and Cost Optimization:

• Monitor, analyze and report the region's logistics performance KPIs to the Senior Logistics Manager.
• Implement local continuous improvement initiatives for warehousing, transport and distribution processes.
• Control and optimize regional logistics costs, ensuring the profitability of the operation.
• Manage the operational relationship with local carriers and logistics partners, ensuring compliance with SLAs, service quality and contracted conditions.
• Support the central function in the negotiation and review of regional contracts.
• Ensure the correct use of ERP systems and logistics tools in the region.

Leadership and Team Management:

• Lead, guide and motivate the regional logistics team, fostering a good working environment and a culture of continuous improvement.
• Promote accountability, adherence to company rules and policies, and a performance-oriented mindset.
• Manage the teams reporting to the role in terms of recruitment, induction, attendance, performance appraisal, identification of training needs, coaching and motivation.

Compliance, HSE and Integrated Management System:

• Ensure compliance with company policies and Integrated Management System procedures in the region.
• Ensure implementation of the HSE Plan in regional logistics operations (receiving, storage, handling and dispatch).
• Comply with and enforce the Internal Emergency Plan (IEP) at regional facilities.
• Promote an exemplary and proactive attitude towards safety and the environment, encouraging safe behavior at all levels of the team.
• Actively contribute improvement proposals.
• Carry out other activities or tasks not specified above whenever deemed necessary to achieve the objectives of the company and the Group.

Working Relationships

Internal: Senior Logistics Manager, regional warehouse, transport and distribution teams, and the commercial, production, planning, finance, HR and HSE areas.

External: Local carriers and logistics partners, service and equipment suppliers, customers, and local government and regulatory bodies.

KPIs and Performance Measures

Warehouse & Stock Management (region): Zero stock losses and damages; tonnes loaded per hour; labor per tonne loaded; efficiency in the operation of equipment / forklifts; preservation of regional equipment, vehicles and infrastructure. Target: ≥ 95%

Transport & Distribution (region): Transport cost per tonne; fuel cost per km/hour; kilometers per tonne; monitoring of goods in transit; signed delivery notes returned within 24h; zero losses and damages in transit. Target: ≥ 95%

Operational Efficiency (region): OTIF — full delivery within 48h of order; returns < 1%; truck entry and exit time < 2h; loading planning for the next 48h; loading at correct weight (avoiding weighbridge returns). Target: ≥ 98%. Regional operating costs within budget. Target: ≥ 95%

Customer Service (region): Complaints rate (OTIF, quality, damages) < 2%; regular communication with the customer and monthly customer contact report; OCT (Order Cycle Time). Target: ≥ 98%

Academic and Professional Qualifications

Bachelor's degree in Management, Engineering, Logistics, Supply Chain Management or a related field.

Required Professional Experience

Minimum of 3 to 5 years in logistics management roles, with responsibility for warehousing, transport and/or distribution, preferably in highly complex sectors (FMCG, industrial, retail, distribution).

Experience in managing operational teams is valued.

Required Technical Skills

• Proficiency in Microsoft Office.
• Knowledge of and experience with ERP systems and logistics tools.
• Solid knowledge of stock management, warehousing and materials packaging/conditioning.
• Knowledge of transport and distribution operations.
• Command of the basic safety rules to be followed in logistics operations.
• Fluency in Portuguese; command of English is an advantage.Behavioral Competencies

• Leadership skills to coordinate multidisciplinary teams in the region, share information and foster a productive environment.
• Excellent planning, organization and time management skills.
• Analytical ability to identify problems and develop appropriate solutions.
• Ability to multitask, set priorities and make decisions.
• Ability to work under pressure and outside normal working hours whenever the operation requires it.
• Strong communication and interpersonal skills.
• Attention to detail and high standards of accuracy.

Recommended PPE for the Role

Corporate uniform and PPE in accordance with the SOPs in force (mandatory use in warehouses, loading/unloading areas and other operational zones of the region).