Regional Maintenance Supervisor

Regional Maintenance Supervisor

Company Overview

As a midwest owner/operator of multifamily assets, the company is dedicated to changing the way property management operates. A property management company focused on achieving maximum benefit for residents, owners, and investors, we always act with a focus on our core values and beliefs. In utilizing industry knowledge, the strengths of the team, and market expertise, this company knows how to succeed! We encourage you to join this winning team, and grow with us.

Summary

We are currently looking for a Regional Maintenance Supervisor to support a group of assets in Missouri and Iowa. As the Regional Maintenance Supervisor, you will collaborate in the management and implementation of company maintenance standards and procedures for a region of multifamily properties.

As the Regional Maintenance Supervisor, your goal will be to ensure the provided region’s properties are maintained in the company’s unique and superior fashion. This position will collaborate with, provide recommendations to, and will provide superior work to the Director of Maintenance and the Vice President of Maintenance.

This position will require someone to be well-rounded in a variety of areas and tasks including, but not limited to: personnel management, administrative reporting, hands-on maintenance knowledge, employee health and safety, and multi-family construction.

Essential Job Functions

• Adhere and lead through the company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to the industry.
• Lead in a manner consistent with company current standards, as well as between properties, teams, and locations.
• Conduct hands-on training in the field.
• Ensure that unit turns and all maintenance service requests proceed according to company expectations.
• Audit the property management software which includes maintenance work order requests, the unit turn boards, and preventative maintenance checklists.
• Perform position requirements, such as collecting property data and reporting to company leadership.
• Document the progress of tasks, taking pictures of critical items as needed.
• Assist Property Management with capital improvement project specifications.
• Assist on-site maintenance teams to meet or exceed budget constraints and goals
• Learn, understand, and educate company teams on company maintenance software and procedure
• Understand and implement company culture.
• Collaborate with the assigned Regional Property Manager to ensure that questions are answered and concerns are addressed.
• Communicate clearly with team members in the assigned region’s maintenance and leasing office departments.
• Train new team members or those who are newly promoted so they understand the company’s expectations and procedures.

Competencies

• Excellent oral and written communication skills.
• A proven track record for hands-on apartment maintenance skills.
• Ability to give direction, adapt to change, establish relationships, build consensus, anticipate roadblocks, and work in a team environment.
• Must be self-motivated, able to complete assigned tasks and have the ability to negotiate.
• Able to multitask and prioritize.
• Exhibit strong attention to detail.
• Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand.
• Able to think logically in order to troubleshoot, analyze situations, and make sound business decisions.

Required Education and Experience

• Formal technical training and/or equivalent job experience in heating, air conditioning, mechanical, electrical equipment, plumbing fixtures, structural facilities and grounds required.
• 10 years’ experience in commercial facility management and multi-family.
• HVAC certification required.
• Proficiency in Microsoft Office Suite, Google Suite, and ability to learn quickly on new programs and applications.
• Working Knowledge of OSHA standards and other environmental safety standards required.

Supervisory Responsibility

The regional maintenance supervisor will oversee between 5-9 Maintenance Supervisors across the company portfolio.

Benefits

The company offers a comprehensive benefits package that includes some out-of-the-box choices, but things being different and that challenge conventional wisdom is how we always operate.

• Paid Time Off - Upon starting each employee already will be able to enjoy time off on over 14 company holidays. On top of that, when each employee hits their 90th day, we give 88 hours of PTO into each person’s account. Once you hit your first working anniversary, that amount goes up!
• Traditional Medical and Health Benefits - We all need them, and company provides them at a bargain! Each year the company chooses to contribute a larger portion of the total benefits cost in an effort to not raise the employee’s contribution and lower it if possible. This package includes: medical, dental, vision, voluntary life, short-term disability, long-term disability, and a small pet benefit option.
• Free Life Insurance - The company pays for $25,000 in life insurance free of change to each and every employee.
• Events - company spares no expense in order to plan events for the entire company. No matter where the employee is working, we ensure that everyone can get together and live out our Core Values.

Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes and/or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment and at job sites can be loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Position Type/Expected Hours of Work

This is a full-time position; hours of work will vary Monday - Friday.

Travel

• 50% travel required.
• Flexibility to work across the region at various properties.
• Must possess a valid driver’s license at time of hire and maintain thereafter.

Work Authorization

Must be authorized to work in the United States of America.