Regional Maintenance Supervisor

Job Overview

The Regional Maintenance Supervisor is responsible for overseeing maintenance operations across a portfolio of multifamily properties, ensuring that communities are well-maintained, safe, and operating efficiently. This position provides leadership and support to property maintenance teams, monitors service levels and work-order performance, coordinates vendors and contractors, and ensures preventive maintenance and property standards are consistently maintained.

The ideal candidate is a hands-on leader with strong technical knowledge, excellent communication skills, and the ability to manage multiple properties and priorities in a fast-paced environment. This role requires regular travel between assigned communities and close collaboration with Property Managers, Regional Managers, vendors, and the corporate team.

Key Responsibilities

• Oversee and support maintenance teams across multiple multifamily properties, providing leadership, training, coaching, and performance management.
• Conduct regular property inspections to identify maintenance, safety, curb appeal, and operational concerns and ensure timely resolution.
• Monitor work orders, make-readies, emergency requests, and preventive maintenance to ensure work is completed accurately, efficiently, and within established service standards.
• Ensure maintenance teams follow company policies, procedures, safety requirements, and best practices.
• Troubleshoot complex maintenance issues and provide guidance to Maintenance Supervisors and Technicians when additional expertise is needed.
• Coordinate and manage outside vendors and contractors, including obtaining estimates, scheduling work, monitoring performance, and ensuring quality completion.
• Assist with capital improvement projects, major repairs, renovations, and property improvement initiatives.
• Develop and implement preventive maintenance programs to reduce emergency repairs and extend the life of building systems and equipment.
• Partner with Property Managers and Regional Managers to address property needs, resident concerns, and recurring maintenance issues.
• Assist with recruiting, onboarding, training, and development of maintenance personnel.
• Respond to after-hours maintenance emergencies and provide support during critical situations as needed.
• Travel regularly between assigned properties and provide hands-on support where needed.
• Perform other duties and special projects as assigned by management.