Regional Manager

Key Responsibilities

Operations Management

• Oversee end-to-end operations of training centers within the assigned region.
  
• Ensure smooth execution of skilling and education programs as per organizational guidelines.
  
• Monitor center performance, attendance, infrastructure, compliance, and documentation.
  
• Drive operational efficiency and process adherence across all centers.
  

Team Management

• Lead and manage Center Managers, Trainers, Placement Teams, and regional staff.
  
• Conduct regular performance reviews and provide guidance for team development.
  
• Ensure manpower planning, recruitment coordination, and employee retention within the region.
  

Stakeholder & Client Management

• Maintain strong relationships with clients, government bodies, CSR partners, and local stakeholders.
  
• Coordinate with internal departments for seamless project execution.
  
• Handle escalations and ensure timely resolution of operational issues.
  

Placement & Mobilization

• Monitor candidate mobilization, enrollment, training progress, and placement activities.
  
• Ensure achievement of placement targets and retention benchmarks.
  
• Support employer engagement and industry partnerships for placements.
  

Reporting & Compliance

• Prepare and share regional MIS reports, performance dashboards, and project updates.
  
• Ensure compliance with project guidelines, audits, and documentation standards.
  
• Track KPIs and implement corrective actions wherever required.
  

Business Development Support

• Identify opportunities for expansion and new project implementation within the region.
  
• Support proposal discussions, operational planning, and regional growth initiatives.
  

Required Skills & Competencies

• Strong leadership and team management skills.
  
• Excellent communication and stakeholder management abilities.
  
• Good understanding of skilling, education, CSR, or livelihood projects.
  
• Strong analytical and problem-solving skills.
  
• Proficiency in MIS reporting and operational monitoring.
  
• Ability to manage multiple centers and teams simultaneously.
  

Qualification

• Bachelor’s Degree / Master’s Degree in Management, Operations, Education, or related field.
  

Experience

• 6–10 years of experience in operations, skilling, education, CSR, or training management.
  
• Experience in handling multi-location operations and team management preferred.
  

Preferred Attributes

• Target-oriented and result-driven approach.
  
• Willingness to travel extensively within the assigned region.
  
• Experience in placement-linked skilling projects will be an added advantage.