Regional Member Relationship Representative II

People Helping People, that is what Sunmark Credit Union is all about!

Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. We strive to build financial futures through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.

Business Hours: Monday & Tuesday 9am – 4:30pm, Wednesday 8am to 4:30pm, Thursday & Friday 9am to 6pm, Saturday 9am to 1pm. Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.

Starting pay, $23-25/hr based on experience.

Provide legendary service to members by welcoming them to the financial center.

• Acts as a member liaison, supporting member convenience with all credit union technology available. Supports member transactions through use of Interactive Teller Machines as needed.
• Provides advanced consumer account information including IRA, Trust, Estate and Business accounts.
• Research and solve member questions, problems, and complaints.

• Maintain our culture while achieving department goals.
• Conducts consumer loan closings and account openings, secures required identification, explains all legal documents, and reviews documentation for accuracy.

• Achieves and maintains designation as Notary Public and provides notary services as requested.

Candidates should have a high school graduate/equivalent or higher with a minimum of one year sales/customer service experience. Prior banking experience preferred. Ability to meet sales goals, strong attention to detail and communicate effectively. Computer proficiency within Microsoft Word, Excel and Outlook.

*NMLS licensing obtained within initial training period.