Regional Operations Manager

Job Title

Position Overview:

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.

Lead with purpose in a dynamic logistics environment! Shaw Industries is seeking a Distribution Operations Manager to oversee the daily operations of its Regional Distribution Center in Elkhart, IN. This leadership role is responsible for guiding a team of approximately 15 associates — including drivers, and warehouse associates —across two shifts. The facility supports key logistics functions such as receiving, processing, shipping, storing, and delivering flooring products. This is a strategic opportunity to drive operational excellence within a fast-paced, customer-focused distribution network.

Responsibilities

• Oversee the overall performance of the Regional Distribution Center (RDC), ensuring excellence in safety, customer experience, associate engagement, and cost efficiency.
• Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution.
• Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth and engagement.
• Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw’s high standards for service delivery.
• Communicate regularly with Director of Regional Operations to report on facility performance and identify opportunities for continuous improvement.
• Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols.
• Motivate and empower associates to meet facility goals, implementing process improvements and fostering a culture of ownership and initiative.
• Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently.
• Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services.

Qualifications

• Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED & 5-7 years of logistics management/supervisor experience.
• Capability and aspiration to progress within the organization.
• Experience working with hourly associates, with a demonstrated ability to guide teams toward shared operational goals.
• Proven ability to coach and develop leadership teams to improve performance and operational efficiency.
• Commitment to maintaining high standards and driving continuous improvement across all areas of responsibility.
• Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service, to meet customer expectations.
• Hands-on experience managing operational processes and resolving challenges in a fast-paced environment.
• Leadership experience within large and diverse organizational structures.
• Strong communication skills, both written and verbal, for effective interaction across teams and with external partners.
• Excellent organizational skills and attention to detail in managing complex workflows.
• Willingness and ability to travel to regional warehouse locations as needed.
• Demonstrated initiative and focus on achieving results.
• Knowledge of Department of Transportation (DOT) compliance and transportation regulations preferred.

Required Competencies

• Lead Change
• Build Successful Team
• Demonstrate Inclusive Leadership
• Build Trusting Relationships
• Demonstrate Strategic Influence

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