Regional Payment Officer
Summary
Processes international health-insurance claim reimbursements and customer payments, manages shared inbox inquiries, and provides administrative support using business systems and Microsoft Office.
For over 30 years, APRIL International has specialised in providing innovative international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses worldwide. With teams operating across Asia, Europe, and the Americas, we are committed to ensuring our members have access to the best care, no matter where they are.
As part of the APRIL Group, an insurance specialist with 3,000 staff members in 20 countries, we are dedicated to simplifying insurance and delivering exceptional customer experiences.
To sustain the company's growth and expand our services, we are currently looking for a Regional Payments Officer
Principal responsibilities:
- Process and record claim reimbursements accurately in company business systems.
- Record customer payments received via bank transfers in company business system.
- Monitor and manage enquiries received through the shared company inbox, responding promptly and escalating issues to the appropriate team when necessary.
- Provide administrative support and complete ad hoc tasks as assigned to meet business needs.
Qualifications:
- Strong attention to detail with a high degree of accuracy.
- Ability to prioritize tasks, meet tight deadlines, and perform effectively under pressure.
- Good written and spoken English communication skills; proficiency in French is an advantage.
- High level of honesty, integrity, and professionalism when handling confidential information.
- Proficient in using computers, including Microsoft Office applications, and email.
What we offer:
- You will be trained and coached to become proficient in a sought-after profession.
- You will be offered development and career opportunities in a fast-growing tech-driven company.
- You will integrate into a dynamic and committed team of young professional.
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