Regional Product Manager

Job purpose

Emirates Holidays is the tour operation of our airline. We are committed to extending our high-quality on-board experience from the air to the ground. With over 20 years of experience in the travel industry, our Emirates Holidays team is passionate about creating the finest travel experiences and connecting our customers to exclusive resorts and beautiful locations around the world!

The role of Regional Product Manager - Emiratisation is to design, develop and drive implementation plans to launch products into new and existing source markets and lines of business within a prescribed remit of responsibility to effectively match products and customer needs.

In this role, you will:

• Develop regional source market and line of business strategies to meet the needs of the business and achieve revenue growth in collaboration with the Senior Product Manager and ensure objectives and product plans are aligned with corporate vision.
• Report, measure and make recommendations on all activity to improve the effectiveness of our future products. Work proactively with sales and fulfilment areas to optimize conversion rates.
• Proactively work with source markets and lines of business to drive incremental value and increase share of wallet through innovative product solutions in conjunction with Emirates and dnata GSA airline partners.
• Develop new and innovative ways to take products to market to strengthen the company's competitive advantage and market share. Assess risks and issues and where appropriate involve relevant parties and take corrective action.
• Support new routes through developing strong packaged holiday offerings to drive awareness and demand for new destinations.
• Manage campaigns in conjunction with the Commercial Support team, engaging all key stakeholders in initial campaign discussions to ensure knowledge sharing, aligned approach, and support with activity. Conduct post-campaign review sessions with internal and external stakeholders.
• Understand business needs, provide regular competitor and market analysis including benchmarking of Emirates and dnata product offerings and market position. Identify gaps in the market and profitable opportunities to secure products which are commercially viable and which will enhance the Emirates and dnata offering.
• Develop and maintain strong mutually beneficial, long-term strategic relationships with both internal and external stakeholders.
• Develop an intimate understanding of customer needs and priorities and proactively engage with internal and external customers to identify and fulfil opportunities to drive increased loyalty and market share. Represent the business at internal and external events and training opportunities.
• Manage the team's performance through coaching, training, development, career progression and motivate by role modelling leadership and teamwork behaviours. Manage the performance management process for staff across the section by ensuring quality and timely feedback and completion of performance reviews.

Qualification

To be successful for this role, you must meet the below requirements:

• Degree or honours (12+3 or equivalent) in a marketing, business or leisure and tourism related subject.
• Experience in product or the travel or leisure industry.
• Previous experience in a product development role is preferred.
• Subject matter expert on leisure travel destinations including UAE and Saudi Arabia.
• Strong networking and stakeholder engagement skills.
• Excellent written and oral communication skills including presentation skills to large and diverse audiences.

Leadership role: No
Safety sensitive role: No

At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Experience what it’s like to live and work in our fast-paced, cosmopolitan home city.