Regional Quality Assurance - India Details
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Description
Regional Quality Assurance - India Job Details
Company: Lubrizol Corporation
Job Location: Pune, Maharashtra, India
Employment Type: Full-time
Regional Quality Assurance - India
Mumbai, MH, IN, 400079
Pune, MH, IN, 411001
The role has oversight and governance of quality management systems, quality assurance and quality control for the manufacturing plants in India, and supports the local 3PM team for quality related assessments and service arrangements.
Responsible for administering and resourcing the programs and processes to address and resolve regional product quality complaints from customers and to provide normal technical assistance to customer product inquiries.
Lead India plant QC teams to effectively perform quality control activities and drive continuous improvement and adherence to quality standard work processes and global quality standards
Maintaining communication and alignment with business units, support functions, and manufacturing leaders to ensure regional quality initiatives are aligned with business strategy.
Essential Duties and Responsibilities
Create and lead the India Quality Board, consisting of QC Leaders from India plants, to facilitate sharing of best practices, drive efficiency and standardization, and foster continuous improvement in quality control processes.
Develop and promote a quality culture in India by engaging plant leadership teams, QC teams by promoting high motivation and supporting their professional development through appropriate training and resources.
Ensure comprehensive understanding and consistent application of corporate, industry, and regulatory policies, standards and procedures across all India plants.
Drive the deployment and ongoing enhancement of Standard Work Processes (SWP) for QC functions at all India plant locations.
Support plant QC teams in investigation and resolution of non-conformance material (NCM) and product quality complaints. Serve as the focal point for communications and resolution of significant customer quality issues in India. .