Regional Quality Manager, North America

Detailed Description:

• Lead the implementation, maintenance, and continuous improvement of the Quality Management System (QMS)

• Serve as the QMS Management Representative for North America locations

• Manage and develop Facility Quality Managers, providing coaching, training, and performance support

• Develop and ensure delivery of QMS training programs

• Support QMS certification programs and ensure compliance

• Lead internal audit programs and oversee supplier quality audits

• Define and monitor quality KPIs for each facility

• Analyze QMS data to drive continuous improvement

• Investigate customer complaints and recommend corrective actions

• Lead root cause analysis and corrective action programs

• Ensure document and record control compliance

• Collaborate with leadership to align quality objectives

• Participate in meetings and training

• Communicate effectively in English

• Perform other duties as assigned

Job Requirements:

• Strong knowledge of QMS including API/ISO standards

• Experience leading quality functions in manufacturing or oil & gas

• Strong leadership and team management

• Excellent communication skills

• Ability to analyze data and drive improvements

• Experience with audits and compliance

• Ability to work independently

• Strong organizational skills

• Proficiency in Microsoft Office

• Ability to travel

Minimum Qualifications:

• Bachelor’s degree or equivalent experience

• Management experience in quality assurance/control

• Experience in manufacturing or oil & gas preferred

• Experience with API/ISO certifications preferred

• Experience managing teams

• Experience in audits preferred

Additional Details:

This position operates across multiple manufacturing locations in North America and requires regular travel. The role is critical in ensuring consistent quality standards, compliance, and continuous improvement across all sites.