Regional Sales Manager

PRIMARY RESPONSIBILITIES

• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.
• Performs other duties as assigned.
• Participate in marketing events such as seminars, trade shows, and telemarketing events.
• Follow-up for collection of payment.
• Coordinate shipping schedules and delivery of merchandise and services.
• Provide on-the-job training to new sales employees.