Regional Technical Support Engineer

1. Post-Sales Technical Support: Assist customers and front-line teams in resolving product inquiries and troubleshooting technical issues.
2. Technical Enablement: Train front-line service teams to enhance their technical support capabilities and product knowledge.
3. Documentation & Resources: Plan and create product manuals, technical guides, and required support resources.
4. Incident Response Support: Provide assistance in cybersecurity incident investigations and forensic analysis.
5. Deployment & Implementation: Support customers and front-line teams in planning and executing product deployment and infrastructure setup.