Regional Training Specialist (Las Vegas)
- Conducts employee, supervisor and management training and development programs.
- Conducts needs analysis to determine specialized training needs on property.
- Monitors and evaluates the progress and effectiveness of training and development programs and makes recommendations for improvement.
- Designs and produces training aids (i.e. case studies, simulations, games, exercises, etc.) and support material.
- Develops, in conjunction with department management, technical job skills and customer service training.
- Works with departments to ensure all training materials are accurate and well maintained.
- Advises and assists with design of instructional systems to facilitate department needs.
- Functions as an internal consultant to assist management in the analysis and identification of organizational issues and development.
- Responsible for project management, establishing and meeting timelines, attention to detail and follow-through.
- Effectively represents Caesars Entertainment to groups of employees, applicants, counterparts in the industry, management and outside organizations as needed.
- Must be 21 years of age or older.
- Bachelor's Degree in Business, Human Resources, Education, Instructional Design, or related subject preferred.
- Minimum of three years of instructional design and/or technical writing experience preferred. Bachelor’s degree in Business, Human Resources or related field preferred.
- Two years training/facilitating experience or hotel/casino operations experience required.
- Experience conducting needs analysis strongly preferred.
- Knowledge of training assessment, design, delivery and evaluation preferred. Demonstrated ability to train/educate adults.
- Demonstrated familiarity with Instructional Design and Courseware Development principles (ADDIE)
- Technical writing, training, performance measuring, multimedia, curriculum and course development experience
- Proficiency with Microsoft software to include Word, Excel and PowerPoint required.
- Must have excellent verbal and written communications skills with the ability to communicate to all levels of the organization. Excellent presentation and organizational skills required.
- Ability to maintain long range goals without sacrificing follow through on details.
- Must present a well groomed appearance
- Support training materials using company styles, standards, and development tools
- Excellent presentation and organizational skills required.
- Ability to work independently or on a team.
- Must be able to maintain a flexible work schedule.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
ADDITIONAL REQUIREMENTS
- Must be able to work in a fast paced environment
- Be able to multiple task under time constrains
- Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
- Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Handles sensitive situations relating to employees in a timely manner.
- Must be able to work independently. Must be able to lift up to 20lbs.
- Must be able to bend, crouch, kneel, and twist in the work area.
- Respond to visual and aural cues. Must be able to operate a computer, projector, copier and fax machine.
- Must have manual dexterity to operate all office equipment. Must be able to maneuver around property to pick up and deliver miscellaneous paperwork.