Registered Nurse Healthcare Advocate (Remote 1099)
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.
Read more in our Bloomberg funding announcement here.
About the Role
As a Registered Nurse (RN) Healthcare Advocate with Solace, you'll work with patients throughout their healthcare journey.
In the RN Advocate role, you will guide patients through difficult and complex health concerns and help them achieve their health and wellness goals while also addressing their Social Determinants of Health (SDOH). You’ll be an empathetic listener and an action-oriented guide who will work to actually resolve patient's problems.
PLEASE NOTE: this is a 1099 contract position. You will set your own hours and can work part-time, full-time, or anything in between. This role is 100% remote. All patient interactions are performed via video or phone call.
What You’ll Do
Learn Solace's proprietary system, tools, technology, and expectations, while also providing your unique experience in every interaction.
Build strong, trusting relationships with patients, where listening and empathy are the foundation for every interaction.
Be able to identify and prioritize patients’ needs and build out a care plan to ensure consistent action over time.
Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
What You Bring to the Table
Registered Nurse (RN) license in good standing.
Experience working with diverse patient populations.
Empathy: You care deeply about people and have a drive to fight for those who can't fight for themselves.
Clinical and Organizational Skills: As an experienced RN, you can balance multiple tasks and work under pressure.
Technical Adaptation: You're able to learn new systems quickly and efficiently.
A Bias Toward Action: When you see something needs to get done, you step in and take care of it.
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or . Report suspicious activity to recruiting@solace.health or advocate@solace.health.
As published by ashby · 18 questions · 2 written answers
Basics
Legal Name, Email, Resume, Location
Short answers (3)
- Preferred Name optional
- Phone
- If you were referred by someone currently at Solace, please tell us their name and how you know them. optional
Pick from a list (13)
- Are you authorized to work in the United States?
- Are you located in the United States or one of its Territories?
- The Solace platform cannot be accessed outside of the U.S. and it's territories. Please confirm that you will perform all Solace work from within the United States or its territories.
- Have you ever applied, interviewed, or worked with Solace in the past? optional
- Which active, unencumbered license do you currently hold?
- How many years of experience do you have working under an RN and above license?
- Advocates set their own schedules, but you'll need some availability during core business hours (Monday-Friday, 9am-5pm your local time) to attend onboarding and coordinate care with outside organizations. Can you meet this expectation?
- How many patients would you like to see each week?
- How did you hear about Solace?
- Compensation Structure Acknowledgement
- Do you have experience setting up non-clinical resources?
- If you were paired with a patient tomorrow, would you feel ready to jump in and be at the center of their healthcare journey?
- This is a non-clinical Advocacy role. You will not provide direct patient care or medical advice. Instead, you’ll use your healthcare knowledge and experience to guide patients through complex care coordination, resource navigation, and system or administrative challenges. Are you comfortable supporting patients in this non-clinical capacity?
Written answers (2)
- Why does Solace's mission resonate with you?
- If you have done so, please list any non-clinical resources you have accessed for a patient: optional