Registered Nurse- Quality Management Investigations Program Coordinator

This Registered Nurse Quality Management Investigations Program Coordinator position is located in Nursing, Executive Director services at the VA Connecticut Healthcare Systems, located in West Haven, CT. This position is full-time at 40 hours per week.

The Registered Nurse Quality Management Investigations Program Coordinator functions as an advanced clinician and executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex patient care. Responsible and accountable for managing, coordinating, investigating, delegating, or assigning formal and preliminary inquires (non-formal fact-finding) investigations, Administrative Investigation Boards (AIBs), Office of Inspector General (OIG), and The Joint Commission (TJC) Hotline case complaint investigations. This RN position is aligned under Quality Management Service under the Facility Medical Center Director.Duties include but are not limited to: Assesses, plans, implements, and evaluates delivery of care based on age specific components. Demonstrates performance and leadership that is broad enough to improve the care for a group of or individual patients or employees. Demonstrates sound decision-making and judgment and possess excellent interpersonal skills. Self-directed and influences care outcomes by collaborating with members of the interdisciplinary team and leading innovative process improvement initiatives. Effectively communicate investigations information or requests for investigations from various sources including but not limited to EEO, SBU, OIG, TJC, and Executive Leadership. Completes all required actions to initiate and finalize investigations following procedures per established policies and directive guidelines VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Full-time, Monday - Friday, Day shift Telework: Ad-hoc may be authorized by Supervisor Virtual: This is not a virtual position. Financial Disclosure Report: Not required. Notifications: This position is not an AFGE Bargaining Unit position. Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is in the Excepted Service. The salary is based on the grade and step approved for the selected candidate.

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.