Registered Pharmacy Technician

About KTA Super Stores

We owe our century of existence entirely to the people of Hawai‘i Island. From our modest beginnings in a 500-square-foot store in 1916, KTA Super Stores and our associates remain deeply rooted in a single, quiet philosophy: to humbly serve the community that sustains us.

Core Responsibilities

The primary responsibility of a Registered Pharmacy Technician is to ensure customer satisfaction by assisting the Pharmacist on duty in technical and production aspects of prescription processing—including preparation, counting, packaging, labeling, and other functions permitted under statute—while maintaining accuracy, safety, and regulatory compliance.

• Prescription Processing & Production: Receive, enter, and process prescription information into the pharmacy system under pharmacist supervision. Retrieve medications from stock, count, measure, pour, package, and label prescriptions accurately. Operate spatulas, counting trays, automatic pill counters ("robots"), and other prescription processing technology.

• Insurance & Billing Adjudication: Assist with third-party billing, claim adjudication, and resolution of rejections. Maintain accurate prescription records and documentation.

• Inventory & Workflow Management: Refill and maintain automated dispensing/counting equipment. Assist pharmacists with workflow management and prescription organization. Order, check-in, rotate stock, invoice vendor merchandise, report damaged items, process returns, and monitor medication outdates.

• Customer & Team Engagement: Promptly, courteously, and efficiently greet, thank, offer assistance to, and meet the needs of all program participants and customers with local hospitality. Answer incoming phone calls, direct calls appropriately, handle POS cash register transactions, and perform clerical/administrative duties. Assist with training and mentoring Pharmacy Assistants as appropriate.

Working Conditions & Physical Demands

• Environment: Continuously perform all duties in an air-conditioned building with a high volume of customers and co-workers. Seldom require travel to work at other store locations.

• Physical Effort: Continuously stand and walk throughout entire shifts; use hands/fingers to type on computers; maintain corrected vision when verifying customer and prescription information. Occasionally stoop, bend, squat, kneel, crouch, reach, and climb ladders/step-stools. Seldom lift and carry up to 50 lbs.

• Equipment Use: Frequently use computers, keyboards, POS cash registers, spatulas, counting trays, automatic pill counters ("robots"), telephones, and standard office equipment (calculators, photo-copiers, fax machines, scanners). Occasionally use box cutters, ladders, stock wagons, hand trucks, and adding machines. Seldom operate company vehicles.

• Safety & Security: Adhere strictly to state and federal pharmacy laws, company policies, safety procedures, and patient privacy/confidentiality rules.

Benefits & Work Culture

• Flexible work scheduling.

• Comprehensive on-the-job training.

• Health, dental, vision, paid time off, and retirement options for eligible associates.

Notice to Applicants: This document is a summary job posting intended for public recruitment and outline purposes only. Upon hire, associates are required to review, sign, and adhere to the official internal KTA Super Stores Job Description and company standards for this position.

Equal Employment Opportunity

KTA Super Stores is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, color, ancestry, age, disability, marital status, arrest/court record, or any other protected class under Hawaii law. Pay differentials are strictly based on seniority, merit, production, or bona fide occupational qualifications (BFOQs).