Registered Service Manager for Supported Accommodation (Founding Role)

Role Overview

This is a rare and exciting opportunity to become the founding Registered Service Manager of a brand-new, beautifully furnished Supported Accommodation service for young people aged 16–18 in Nuneaton. Rather than stepping into an established setting, you’ll be building one from the ground up — shaping the culture, assembling your own team, and defining what outstanding support looks like from day one. Backed by a genuinely hands-on and experienced Responsible Individual, you’ll have full support through registration and beyond, freeing you to focus on what matters most: giving young people the foundations, confidence and skills they need for independent adult life.

What You’ll Be Doing

• Leading the day-to-day running of the service in line with the Supported Accommodation (England) Regulations 2023 and the associated Quality Standards
• Preparing the service for formal registration and future Ofsted inspection, working closely with the Responsible Individual throughout
• Building a positive, child-centred, trauma-informed culture from the very start
• Recruiting, inducting, supervising, and developing a high-performing staff team
• Embedding safeguarding as the golden thread running through every part of the service
• Leading on audits, quality assurance, and continuous improvement planning
• Monitoring and responding to incidents, complaints and safeguarding concerns, and tracking outcomes for young people
• Developing person-centred support plans focused on independence, education and employment readiness, life skills, emotional wellbeing, and successful transitions into adulthood
• Working collaboratively with local authorities, external agencies and families to ensure joined-up, effective support for every young person

What You’ll Need

• Proven management experience within Children’s Residential Care or Supported Accommodation for young people
• Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), or a genuine willingness to work towards it
• Strong working knowledge of the Supported Accommodation (England) Regulations 2023, safeguarding practice, and Ofsted expectations
• Confident, values-led leadership with the ability to build and inspire a team from scratch
• A genuine passion for empowering young people as they move towards independence
• Excellent organisational, communication and problem-solving skills, with resilience to match the demands of a start-up service

Why This Role

This is more than a management position — it’s the chance to leave your own mark on a service, with real autonomy over how it’s shaped and run. You’ll be trusted, supported, and empowered to bring your ideas to life, all while making a genuinely lasting difference to young people’s futures in Nuneaton and the wider Coventry area.

Location: Nuneaton, UK

Skills required for this job:

• Communicative competence
• Quality assurance (QA)
• Regulatory compliance
• Service management