Registrar
Summary
Handles patient registration at a community hospital, collecting insurance and demographic data, verifying benefits, and processing payments to ensure smooth check-ins and positive patient experiences.
Your experience matters
Centerpoint Health - Winchester Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Registrar joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
Why join us
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Employee Assistance Program – mental, physical, and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- Advancement opportunities with responsive, supportive leadership
- Continuing education opportunities
- Free Parking
- And much more…
What we’re looking for
The Registrar is responsible for collecting patient demographic and insurance information for outpatient services. This role ensures a smooth and efficient registration process while collecting co-pays and deductibles at the point of service. The Registrar plays a key role in creating a positive first impression of the hospital for patients and visitors.
How you’ll contribute
- Collect and accurately enter patient demographic, billing, and clinical information in a timely manner
- Distribute and explain forms, documents, and educational materials to patients or family members
- Meet with patients or caregivers to gather required information and explain registration processes
- Address patient questions and concerns with professionalism and clarity
- Communicate with physician offices, nursing staff, and other personnel to coordinate admissions and patient placement
- Verify insurance benefits and obtain required precertification/authorization
- Collect co-pays, deductibles, and other required payments or refer patients to financial counselors when appropriate
- Ensure a positive, efficient, and patient-focused registration experience
Required Skills
- Strong critical thinking skills
- Decisive judgment and ability to act independently
- Ability to work with minimal supervision
- Capability to perform effectively in a fast-paced and stressful environment
- Strong communication and customer service skills
- Attention to detail and accuracy in data entry
Education
High School Diploma or GED Preferred; Associate degree preferred.
Certifications
- Handle with Care certification required within 30 days of orientation and maintained annually
Schedule: Full Time / Day
EEOC Statement
Centerpoint Health - Winchester is an Equal Opportunity Employer. Centerpoint Health - Winchester is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.